RETURN POLICY

Return Policy

At UNIQUE ENTERPRISES, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a straightforward return policy to make the process as easy as possible for you.

Eligibility:
To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging. Items must be returned within 15 days of the delivery date.

Return Process:
To initiate a return, please contact our customer service team with your order details and the reason for the return. Once your return request is approved, we will provide you with a return shipping address. Customers are responsible for the return shipping costs unless the return is due to a mistake on our part.

Refund or Exchange:
Upon receiving the returned item and verifying its condition, we will process a refund to the original payment method or offer an exchange for another item of equal value, as per your preference.

Non-Returnable Items:
Certain items are not eligible for return, including customized or personalized products, perishable goods, and intimate or sanitary goods.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.

We are committed to ensuring a positive shopping experience for our customers and will do our best to address any concerns or issues with your order. If you have any questions or need further assistance with our return policy, please feel free to reach out to our customer service team.

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